Privacy Policy
Privacy Policy – Regal Self Drive Cars Bangalore
Effective Date: [02/06/2025]
At Regal Self Drive Cars Bangalore (“Regal”, “we”, “our”, or “us”), we are committed to protecting your personal information and privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with applicable laws, including the General Data Protection Regulation (GDPR) and India’s Digital Personal Data Protection Act (DPDPA) 2023.
1. Privacy Notice
By using our website (www.regalcar.in) or services, you agree to the terms outlined in this Privacy Policy. We are transparent in our data practices and take all reasonable steps to ensure your personal data is protected, processed lawfully, and handled responsibly.
2. General Description
This Privacy Policy applies to all personal data collected through:
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Our website
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Phone and email communication
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Booking forms and payment interfaces
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In-person visits and service delivery
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Third-party integrations (e.g., payment gateways)
We collect personal data only for specified, lawful, and legitimate purposes.
3. Normal Browsing
You can browse our website without submitting any personal information. During such visits, we may collect anonymous usage data such as:
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IP address
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Browser type and version
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Operating system
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Pages visited and time spent
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Referral URLs
This data helps us analyse site traffic and improve performance but is not linked to any individual identity.
4. Information You Provide
When you interact with us—such as by booking a car, filling out a form, or contacting support—we may collect:
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Name
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Email address
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Phone number
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Driver’s license or identity proof
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Pickup and drop location
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Payment information (processed via secure third-party platforms)
This information is collected with your consent and is necessary for service delivery.
5. GDPR & DPDPA Compliance
We comply with international and national data protection standards, including:
Under GDPR (For EU Users):
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Lawful Basis: We process personal data based on consent, contractual necessity, or legitimate interest.
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Rights: EU residents have the right to access, rectify, delete, restrict, or object to processing, and to data portability.
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Data Transfers: If data is transferred outside the EU, appropriate safeguards will be applied.
Under India’s DPDPA Act 2023:
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Consent-Based Processing: We collect and process personal data only with your explicit, informed consent.
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Purpose Limitation: Your data will be used solely for the purpose for which it was collected.
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Data Minimization & Security: We collect only what is necessary and secure your data using reasonable safeguards.
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Right to Access and Erasure: You can request access to your data or ask us to delete it as per DPDPA guidelines.
To exercise your rights under either regulation, please email us at corporate@regalcar.in.
6. Disclosure of Information
Your data will never be sold. It may be disclosed under the following circumstances:
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To service providers working under confidentiality agreements (e.g., payment processors, delivery staff)
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To comply with legal requests or law enforcement
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To protect against fraud or misuse of our platform
7. Security
We employ industry-standard security measures such as:
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SSL encryption
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Access controls
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Firewalls
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Regular audits and updates
While we strive to protect your data, no method is 100% secure. We advise users to exercise caution when sharing sensitive data.
8. Log Files
We collect technical logs that may include:
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Timestamped access logs
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Device and browser info
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Site interaction events
These are used solely for internal troubleshooting and improving our website performance.
9. Cookies
Our website uses cookies to:
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Maintain user sessions
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Store preferences
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Analyse site traffic with tools like Google Analytics
You may disable cookies via your browser settings, though this may limit certain functionalities.
10. Posting
If you choose to post reviews or feedback on our platform or social media, any personal data shared becomes publicly visible. Please avoid sharing sensitive personal information in public forums.
11. Other Websites
Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their respective privacy policies.
12. Contact Us
If you have any questions or would like to exercise your data protection rights, contact:
📧 Email: corporate@regalcar.in
📞 Phone: +91 7899735254
🌐 Website: https://www.regalcar.in
13. Updates to This Policy
We may revise this Privacy Policy from time to time to reflect legal or service changes. We encourage you to review this page periodically.
Regal Self Drive Cars Bangalore – Committed to Your Privacy and Trust.