Privacy Policy

Privacy Policy – Regal Self Drive Cars Bangalore

Effective Date: [02/06/2025]

At Regal Self Drive Cars Bangalore (“Regal”, “we”, “our”, or “us”), we are committed to protecting your personal information and privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with applicable laws, including the General Data Protection Regulation (GDPR) and India’s Digital Personal Data Protection Act (DPDPA) 2023.

1. Privacy Notice

By using our website (www.regalcar.in) or services, you agree to the terms outlined in this Privacy Policy. We are transparent in our data practices and take all reasonable steps to ensure your personal data is protected, processed lawfully, and handled responsibly.

2. General Description

This Privacy Policy applies to all personal data collected through:

Our website
Phone and email communication
Booking forms and payment interfaces
In-person visits and service delivery
Third-party integrations (e.g., payment gateways)

We collect personal data only for specified, lawful, and legitimate purposes.

3. Normal Browsing

You can browse our website without submitting any personal information. During such visits, we may collect anonymous usage data such as:

IP address
Browser type and version
Operating system
Pages visited and time spent
Referral URLs

This data helps us analyse site traffic and improve performance but is not linked to any individual identity.

4. Information You Provide

When you interact with us—such as by booking a car, filling out a form, or contacting support—we may collect:

Name
Email address
Phone number
Driver’s license or identity proof
Pickup and drop location
Payment information (processed via secure third-party platforms)

This information is collected with your consent and is necessary for service delivery.

5. GDPR & DPDPA Compliance

We comply with international and national data protection standards, including:

Under GDPR (For EU Users):

Lawful Basis: We process personal data based on consent, contractual necessity, or legitimate interest.
Rights: EU residents have the right to access, rectify, delete, restrict, or object to processing, and to data portability.
Data Transfers: If data is transferred outside the EU, appropriate safeguards will be applied.

Under India’s DPDPA Act 2023:

Consent-Based Processing: We collect and process personal data only with your explicit, informed consent.
Purpose Limitation: Your data will be used solely for the purpose for which it was collected.
Data Minimization & Security: We collect only what is necessary and secure your data using reasonable safeguards.
Right to Access and Erasure: You can request access to your data or ask us to delete it as per DPDPA guidelines.

To exercise your rights under either regulation, please email us at corporate@regalcar.in.

6. Disclosure of Information

Your data will never be sold. It may be disclosed under the following circumstances:

To service providers working under confidentiality agreements (e.g., payment processors, delivery staff)
To comply with legal requests or law enforcement
To protect against fraud or misuse of our platform

7. Security

We employ industry-standard security measures such as:

SSL encryption
Access controls
Firewalls
Regular audits and updates

While we strive to protect your data, no method is 100% secure. We advise users to exercise caution when sharing sensitive data.

8. Log Files

We collect technical logs that may include:

Timestamped access logs
Device and browser info
Site interaction events

These are used solely for internal troubleshooting and improving our website performance.

9. Cookies

Our website uses cookies to:

Maintain user sessions
Store preferences
Analyse site traffic with tools like Google Analytics

You may disable cookies via your browser settings, though this may limit certain functionalities.

10. Posting

If you choose to post reviews or feedback on our platform or social media, any personal data shared becomes publicly visible. Please avoid sharing sensitive personal information in public forums.

11. Other Websites

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their respective privacy policies.

12. Contact Us

If you have any questions or would like to exercise your data protection rights, contact:

📧 Email: corporate@regalcar.in
📞 Phone: +91 7899735254
🌐 Website: https://www.regalcar.in

13. Updates to This Policy

We may revise this Privacy Policy from time to time to reflect legal or service changes. We encourage you to review this page periodically.

Regal Self Drive Cars Bangalore – Committed to Your Privacy and Trust.

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